Terms & Conditions

1. Agreement to terms

These Terms and Conditions ("Terms") are a legal agreement between you and LogbookScan LLC("we", "us", or "our"), a company operating the Xcelify service. By accessing or using Xcelify, you agree to be bound by these Terms. If you do not agree, you must not use the service.

2. Description of service

Xcelify is an AI-powered document extraction platform that converts tabular paper documents into structured Excel spreadsheets. We provide tools for defining column schemas, scanning documents, verifying extracted data, and exporting results.

We do not guarantee the accuracy, completeness, or correctness of any extracted data.AI and OCR technologies are probabilistic and may produce errors, omissions, or misinterpretations. You are solely responsible for reviewing, verifying, and correcting any output before relying on it for business, legal, financial, medical, or any other purpose.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use Xcelify. By using the service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.

4. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when creating an account, and keep it up to date. You agree to notify us immediately of any unauthorised access to or use of your account.

5. Acceptable use

You agree not to misuse the service. This includes, but is not limited to:

• Using Xcelify for any unlawful purpose or in violation of any applicable law
• Uploading content you do not have the right to use, or that infringes intellectual property rights
• Attempting to interfere with or disrupt the service, servers, or networks
• Using automated systems or software to extract data from the service in an unauthorised manner
• Impersonating another person or misrepresenting your affiliation with any entity
• Uploading malware, viruses, or other harmful code
• Using the service to process sensitive personal data in violation of applicable privacy laws

6. User content and licence grant

You retain ownership of the documents and data you upload. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, process, and transform that content solely for the purpose of providing the service to you. We do not claim ownership over your original content or the extracted output. You are solely responsible for ensuring you have all necessary rights to upload and process any content through Xcelify.

7. Intellectual property

All software, designs, documentation, branding, and other materials provided through Xcelify are owned by LogbookScan LLC or our licensors and are protected by intellectual property laws. Except as expressly permitted in these Terms, you may not copy, modify, distribute, sell, or lease any part of our service or included software.

8. Payment and billing

Xcelify operates on a pay-as-you-go credit model. You may top up your balance using the payment methods available in your account. Payments are processed securely by Stripe, including support for Stripe Link for faster checkout. By making a purchase, you also agree to Stripe's applicable terms presented at checkout.

All purchases are final. Topped-up balance is non-refundable and never expires. See our Refund Policy for details. Where applicable, sales tax, VAT, or GST will be calculated and added at checkout.

9. Service level and modifications

We strive to keep Xcelify available and functioning correctly, but we do not guarantee uninterrupted or error-free service. Scheduled maintenance, updates, or circumstances beyond our control may result in temporary downtime. We reserve the right to modify, suspend, or discontinue any part of the service at any time without notice or liability.

10. Data backup and retention

We are not responsible for any loss of data, including uploaded documents, extracted results, or account information. You are solely responsible for maintaining your own backups of any content you upload or generate through the service. We may delete data after account termination or prolonged inactivity in accordance with our data retention policies.

11. Third-party services and links

Xcelify may integrate with or link to third-party services (e.g., Google Sheets, Stripe). Your use of such services is governed solely by their respective terms and policies. We are not responsible for the availability, accuracy, content, or practices of any third-party services.

12. Termination and suspension

We may suspend or terminate your access to Xcelify at any time, without notice, if we believe you have materially breached these Terms, engaged in fraudulent activity, posed a security risk, or repeatedly violated our acceptable use policies. Upon termination, your right to use the service will immediately cease, and we may delete your account data in accordance with our Privacy Notice.

13. Disclaimer of warranties

Xcelify is provided "as is" and "as available" without warranties of any kind, either express or implied, to the fullest extent permitted by law. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will meet your requirements, be accurate, reliable, error-free, uninterrupted, secure, or free of viruses or other harmful components.

Specifically, we make no warranty regarding the accuracy of AI-generated or OCR-extracted data.You acknowledge that automated extraction may contain errors and that you must independently verify all outputs before use.

14. Limitation of liability

To the fullest extent permitted by law, LogbookScan LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your use of or inability to use the service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claims arising under these Terms shall be limited to the lesser of (a) the amount you paid to us in the six months preceding the claim, or (b) one hundred United States dollars (US$100). This limitation applies regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise.

15. Indemnification

You agree to indemnify, defend, and hold harmless LogbookScan LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) your misuse of any output generated by the service.

16. Governing law and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If not resolved within thirty (30) days, the dispute shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. Arbitration shall take place in Wilmington, Delaware. Each party shall bear its own costs, except that the prevailing party may recover reasonable attorneys' fees.

17. Class action waiver

To the fullest extent permitted by law, you agree that any proceedings to resolve any dispute will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in class actions, class arbitration, private attorney general actions, or consolidated arbitration.

18. Force majeure

We will not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labour, or materials, or failures of telecommunications or internet service providers.

19. Changes to these terms

We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised date. Continued use of Xcelify after changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the service.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

21. Entire agreement

These Terms, together with our Privacy Notice and any other policies referenced herein, constitute the entire agreement between you and LogbookScan LLC regarding your use of Xcelify and supersede all prior agreements, understandings, and communications, whether written or oral.

22. Contact us

If you have any questions about these Terms, please contact us at support@logbookscan.com.